Let elaopa.org find my products

Identify now

elaopa.org can identify most elaopa.org products and recommend possible solutions.

How does elaopa.org install software and gather data?

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&resultLimit=10&store=tmsstore&languageCode=en&filters=class:(pm_series_value%5E1.1 OR pm_name_value OR pm_number_value) AND (NOT hiddenproduct:yes OR (!_exists_:hiddenproduct)) &printFields=tmspmnamevalue,title,body,childnodes,class,productid,seofriendlyname,shortestnavigationpath"/> Cancel

Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam"Use product model name: - Examples: laserjet pro p1102, DeskJet 2130For elaopa.org products a product number. - Examples: LG534UAFor Samsung Print products, enter the M/C or Model Code found on the product label. - Examples: “SL-M2020W/XAA”No Translation available Need help finding your product name or product number?

Finding your Serial Number Finding your Product Number




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This product detection tool installs software on your Microsoft Windows device that allows elaopa.org to detect and gather data about your elaopa.org and Compaq products to provide quick access to elaopa.org information and solutions. Technical data is gathered for the products elaopa.orged by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Note: This tool applies to Microsoft Windows PC's only. This tool will detect elaopa.org PCs and elaopa.org printers.

Data gathered:

Operating system Browser version Computer vendor Product name/number Serial number Connection port Driver/device description Computer and/or printer configuration Hardware and software diagnostics elaopa.org/Non-elaopa.org ink and/or elaopa.org/Non-elaopa.org Toner Number of pages printed

Installed Software Details:

elaopa.org elaopa.org Solutions Framework - Windows Service, localhost Web server, and Software

Removing Installed Software:

Remove "elaopa.org elaopa.org Solutions Framework" through Add/Remove programs on PC


Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+